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Ordering & Paying

When ordering from our online shop, a contract is concluded with HUBER Shop GmbH, Hauptstrasse 17, 6840 Götzis, Austria, Tel.: +43 5523 505 8219, Email: customer-service@hanro.com

Like the HANRO brand, HUBER Shop is part of Huber Holding AG.



Ordering process and conclusion of contract 

A contract is concluded only upon the despatch of an order confirmation to you by email or through the delivery of the ordered goods. 

With your order, you make a binding offer to HUBER Shop GmbH to conclude the contract with you. When you have found the product you want, you can add this to the shopping cart without obligation by clicking on the [Add to cart] button. By clicking on the shopping cart at the top right corner of the shop you can view the items in the basket at any time without obligation. If you change your mind, you can delete the items from the shopping cart at any time by clicking on the [Remove item] symbol. If you want to buy the products in the shopping cart, click on the [Proceed to checkout] button. 

After clicking on [Proceed to checkout], the rest of the order process involves three steps. In the first step (‘Shipping’), please enter your delivery address. We will send the order confirmation, the shipping confirmation and, if desired, the invoice for your order to the email address given here. In the second step (‘Verification and payment’), you need to select the desired payment method and you may enter a different billing address. You will also receive an order summary in this step, allowing you to review, delete or change any of the information again. You can also correct input errors, by canceling the order process and start the order from the beginning. To place the order, click on [Buy now] in the ‘Verification and payment’ step. In the third step (‘Payment details’), enter the details appropriate to your chosen payment method. We will inform you whether the payment has gone through successfully on the final confirmation page.

You will receive the confirmation for the receipt of your order by email. By sending this order confirmation, HUBER Shop GmbH can accept the offer (your order) as a binding contract.

 

Payment 

The payment options currently available on www.hanro.com are Sofortüberweisung (by Klarna), Mastercard, Visa and PayPal. We work with the payment service provider PayUnity in the execution of payment transactions to ensure the security of your payments. Please feel free to contact our customer service if you have a question about any of the payment methods: customer-service@hanro.com

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